Sets of transparent bluish dots creating a visually appealing look.
Sets of blue, green, and white lines with wobble animation, creating a responsive wobble effect.
Sets of transparent bluish dots creating a visually appealing look.
Sets of blue, green, and white lines with wobble animation, creating a responsive wobble effect.
Sets of blue, green, and white lines with wobble animation, creating a responsive wobble effect.
Sets of transparent bluish dots creating a visually appealing look.

Freelanty's Terms of Service

Last Update: September 2024

1. Introduction

Welcome to Freelanty. These Terms and Conditions (“Terms”) govern your access to and use of our website Freelanty.com and all associated services, including web design, SEO, content writing, video editing, logo design, and digital marketing (collectively referred to as “Services”). By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully.

1.1 Overview of Freelanty Services

Freelanty is a digital agency that provides expert services in:

  • Web design and development
  • Search Engine Optimization (SEO)
  • Professional content writing
  • High-quality video editing
  • Logo design
  • Digital marketing services

Our aim is to elevate the digital presence of businesses, brands, and individuals through these services, ensuring top satisfaction for every client.

1.2 Agreement to Terms

By using Freelanty’s website or engaging with our services, you acknowledge that you have read, understood, and agree to comply with these Terms. This is a legally binding agreement between you (the “User” or “Client”) and Freelanty. If you do not agree with these Terms, you are not authorized to access or use our services.

1.3 Modification of Terms

Freelanty reserves the right to modify these Terms at any time. Any changes will be posted on this page, and you will be notified of any significant updates. Your continued use of our website and services after any modifications signify your acceptance of the revised Terms. We recommend reviewing this page periodically for updates.

2. Eligibility and Registration

To use Freelanty.com and access our services, you must meet certain eligibility requirements and adhere to our registration policies. This section outlines the criteria for creating and maintaining an account with Freelanty.

2.1 Age Requirements

You must be at least 18 years old to create an account and use our services. By registering for an account, you confirm that you meet this age requirement. If you are under 18 years of age, you are not permitted to use the Freelanty website or services.

2.2 Account Creation

To access and use certain features of our services, you may be required to create a user account. During registration, you will need to provide accurate and complete information, including but not limited to your name, email address, and any other details requested.

By creating an account:

  • You agree to provide true, accurate, current, and complete information about yourself as prompted during the registration process.
  • You are responsible for maintaining the confidentiality of your account credentials, including your username and password.

2.3 Account Security

You are solely responsible for the activity that occurs under your account and for safeguarding your account information. Freelanty will not be liable for any loss or damage arising from your failure to protect your account. If you suspect any unauthorized access or use of your account, you must notify us immediately.

  • You are prohibited from sharing your account information with others.
  • Any activity that occurs under your account will be your responsibility, whether or not you authorized it.

2.4 Accurate Information

You agree to provide and maintain accurate, current, and complete information during the registration process and throughout your use of Freelanty services. Failure to do so may result in the suspension or termination of your account. We reserve the right to verify the information you provide at any time.

2.5 Suspension and Termination of Accounts

Freelanty reserves the right to suspend or terminate any account at its discretion, particularly if:

  • You violate these Terms.
  • You provide inaccurate or misleading information.
  • We detect unauthorized or suspicious activity in relation to your account.

If your account is terminated, you will no longer have access to our services. Any outstanding obligations under these Terms will still apply.

3. Services Offered

Freelanty offers a comprehensive range of digital services designed to enhance your brand’s online presence and performance. This section outlines the scope of services provided by Freelanty and the terms governing these services.

3.1 Web Design and Development

Freelanty provides custom web design and development services, including but not limited to:

  • Designing responsive and user-friendly websites.
  • Developing websites using popular platforms such as WordPress and other content management systems (CMS).
  • Custom coding for specific client needs.
  • Ongoing maintenance, updates, and performance optimization.

Client Responsibilities: Clients are required to provide clear project briefs, including design preferences, functionality requirements, and content materials in a timely manner to ensure project progress. Freelanty will not be responsible for delays caused by the client’s failure to meet these requirements.

3.2 SEO (Search Engine Optimization) Services

Freelanty offers SEO services aimed at improving a website’s visibility and ranking on search engines. These services include:

  • On-page optimization (meta tags, keywords, content structure).
  • Off-page optimization (link-building, social signals).
  • Technical SEO (site speed, mobile optimization, crawlability).
  • Local SEO and eCommerce SEO solutions.

Performance Disclaimer:  While Freelanty strives for optimal SEO performance, we do not guarantee specific results due to external factors like search engine algorithm changes, competition, and industry trends.

3.3 Content Writing Services

Freelanty provides professional content writing services, including:

  • Blog posts, website content, and landing pages.
  • SEO-optimized content.
  • Copywriting for ads, marketing materials, and promotional campaigns.

Client Responsibilities: Clients are expected to provide detailed guidelines, target audience information, and any specific keywords or preferences for the content.

3.4 Video Editing Services

Freelanty offers high-quality video editing services for various purposes, including:

  • Corporate videos, promotional videos, and explainer videos.
  • YouTube video editing.
  • Event recaps, social media videos, and personal projects.
  • Motion graphics and visual effects (VFX).

Revision Policy: Freelanty allows a specified number of revisions based on the package selected by the client. Additional revisions beyond this limit may incur extra charges.

3.5 Logo Design Services

Freelanty provides creative logo design services to help businesses establish a strong brand identity. This includes:

  • Custom logo design based on client input and industry standards.
  • Multiple design concepts and revisions as per the package selected.
  • Final logo files in various formats (e.g., PNG, JPG, vector files).

Client Responsibilities: Clients must provide detailed design briefs and any brand guidelines to ensure the creation of a logo that meets their expectations.

3.6 Digital Marketing Services

Freelanty offers digital marketing services to help businesses reach their target audience and achieve their marketing goals. Our services include:

  • Social media marketing and management.
  • Pay-per-click (PPC) advertising and Google Ads.
  • Email marketing campaigns.
  • Brand strategy and consultation.

Results Disclaimer: While we aim to deliver the best possible outcomes, Freelanty does not guarantee specific results in terms of revenue, customer acquisition, or website traffic as outcomes depend on various market factors.

4. User Responsibilities

When using Freelanty’s services, you (the “User” or “Client”) agree to abide by the following responsibilities. This section outlines the expectations we have for our clients to ensure smooth operations, ethical interactions, and compliance with laws and standards.

4.1 Code of Conduct

As a user of Freelanty, you agree to act professionally and ethically in all your interactions with our team. You will not engage in any conduct that:

  • Harasses, threatens, or abuses any individual, employee, or contractor associated with Freelanty.
  • Encourages or incites violence, discrimination, or unlawful behavior.
  • Violates any applicable local, national, or international law.

Freelanty reserves the right to suspend or terminate any account found to be engaging in unethical or unprofessional behavior.

4.2 Integrity and Authenticity

All users are expected to maintain honesty and transparency in their dealings with Freelanty. This includes:

  • Providing accurate information about yourself or your business.
  • Ensuring all materials, assets, and resources provided to Freelanty are genuine, original, and free from infringement.
  • Abstaining from any form of fraudulent activity, including but not limited to providing false payment details or impersonating another individual or company.

Any breach of this policy may result in immediate termination of services and, if necessary, legal action.

4.3 Compliance with Applicable Laws

You are responsible for ensuring that your use of Freelanty’s services complies with all applicable laws and regulations, including but not limited to:

  • Data privacy and security regulations.
  • Intellectual property rights.
  • Consumer protection laws.

Freelanty will not be held liable for any unlawful activities conducted by users of our platform. It is your responsibility to ensure that all content, instructions, and projects you engage us for are lawful in your jurisdiction.

4.4 No Unethical or Adult Services

Freelanty maintains a strict policy against offering or facilitating services that are unethical, immoral, or illegal. You agree that:

  • You will not request or engage Freelanty for projects that involve adult content, gambling, illegal activities, or any unethical business practices.
  • You will not request services that infringe upon the intellectual property rights of others, involve fraud, or promote any form of hate speech, violence, or discrimination.

Freelanty reserves the right to refuse any service requests that are deemed unethical or in violation of our company values and legal standards.

5. Client Agreements

At Freelanty, we strive to provide clear, mutually beneficial agreements with our clients. This section outlines the terms of the binding agreements between Freelanty and its clients, including project scope, deliverables, timelines, revisions, and responsibilities.

5.1 Binding Agreement Terms

When you engage Freelanty for services, you enter into a legally binding agreement. This agreement includes the specifics of the project, timelines, deliverables, and payment terms. Any changes to the agreement must be made in writing and mutually approved.

  • Each project agreement is tailored to the service requested and details are clarified prior to work commencement.
  • Verbal agreements or informal discussions will not be considered part of the binding contract unless confirmed in writing.

5.2 Project Deliverables and Timelines

Freelanty is committed to delivering all projects within the agreed timeline, provided that all required materials, feedback, and approvals are received from the client in a timely manner. The scope of deliverables will be clearly outlined in the project agreement, including:

  • Specific services to be provided (e.g., website design, SEO, content writing, etc.).
  • Number of revisions included (if applicable).
  • Deadlines for both delivery and client approvals.

Delays caused by the client (e.g., late submission of materials, unresponsive communication) may result in timeline adjustments.

5.3 Revision Policies

Freelanty provides a limited number of revisions for each project based on the package or service selected. Revision policies are outlined in the initial agreement and typically cover minor adjustments such as:

  • Content edits.
  • Visual or design tweaks.
  • Minor layout changes.

Significant changes that deviate from the original brief or requests for additional features beyond the agreed scope may be subject to additional charges.

5.4 Client Feedback and Collaboration

Freelanty values collaboration and clear communication with clients. You are expected to:

  • Provide clear and constructive feedback on project deliverables.
  • Respond in a timely manner to review requests and approval stages.
  • Communicate any concerns or additional needs promptly to avoid delays.

Timely and clear feedback ensures that the project progresses efficiently and meets your expectations.

5.5 Client’s Obligations

Clients are responsible for providing necessary materials and information to complete the project. This includes:

  • Text, images, logos, and other digital assets required for the service.
  • Branding guidelines or style preferences, if applicable.
  • Access to necessary accounts or platforms (e.g., hosting, domain, analytics, etc.).

Freelanty will not be responsible for delays or quality issues resulting from the client’s failure to provide required resources or information.

6. Freelanty’s Rights

Freelanty maintains certain rights to ensure the smooth operation of our services and to uphold the quality and ethical standards that define our platform. This section outlines the rights Freelanty reserves in relation to the services offered and interactions with clients.

6.1 Right to Modify or Terminate Services

Freelanty reserves the right to modify, suspend, or terminate any service, project, or account at any time, with or without prior notice. This includes:

  • Changing or updating the scope of services provided.
  • Introducing new features or services.
  • Discontinuing services that no longer align with our business objectives or ethical standards.

Any significant changes to ongoing projects will be communicated to clients, and every effort will be made to ensure a smooth transition or resolution.

6.2 Right to Refuse Service

Freelanty reserves the right to refuse service to any client, project, or request that we deem unethical, unlawful, or in violation of our values. This includes, but is not limited to:

  • Requests for adult content, illegal activities, or unethical business practices.
  • Projects that promote hate speech, violence, discrimination, or fraudulent activities.

In the event that Freelanty refuses service, we will communicate our reasons to the client in a professional manner.

6.3 Decision-Making for Performance Optimization

Freelanty retains the right to make decisions during the course of a project to optimize performance, functionality, and quality of deliverables. These decisions are made with the client’s best interests in mind and may include:

  • Adjustments to design, functionality, or content based on industry best practices.
  • Suggestions or recommendations for improving user experience, SEO, or other service outcomes.

Clients will be informed of any major decisions, and their feedback will be incorporated into the final output wherever applicable.

6.4 Suspension of Accounts

Freelanty reserves the right to suspend or terminate user accounts under the following circumstances:

  • Violation of these Terms and Conditions.
  • Engagement in fraudulent or unethical activities.
  • Failure to comply with client obligations (e.g., non-payment or breach of contract).

Suspended accounts may result in the cessation of services and loss of access to any ongoing projects or deliverables until the matter is resolved.

7. Payment Terms

This section outlines the payment policies and procedures for all services provided by Freelanty. Clear payment terms help ensure smooth transactions and prevent misunderstandings between clients and Freelanty.

7.1 Pricing and Packages

Freelanty offers various service packages with clearly outlined pricing for each service (e.g., web design, SEO, content writing, video editing, etc.). These packages may vary depending on:

  • The complexity and scope of the project.
  • The level of customization required.
  • The delivery timelines and included revisions.

All prices are quoted in USD (or your local currency, where applicable) and are subject to change. Freelanty will provide clients with a written quote or proposal before commencing any work.

7.2 Invoicing and Billing

Freelanty issues invoices electronically via email or the client portal. Invoices will include a detailed breakdown of the services provided, associated costs, and payment terms.

  • Invoices are typically generated upon project initiation, completion, or at predefined project milestones.
  • All payments must be made according to the timeline stated in the invoice.

Clients are responsible for reviewing the invoice and notifying Freelanty of any discrepancies within 7 days of receipt.

7.3 Payment Methods

Freelanty accepts a range of payment methods, including:

  • Credit/debit cards.
  • Bank transfers.
  • PayPal (or other widely accepted payment processors).

Payment details and instructions will be included in the invoice. Clients are responsible for ensuring that payments are made using secure and authorized methods. Freelanty is not liable for any fees or additional charges incurred through payment processing.

7.4 Refund Policy

Freelanty aims to provide the highest level of satisfaction with every project. However, due to the nature of our services, refunds are only granted under specific circumstances:

  • If the client cancels the project before work has commenced, a full refund may be issued.
  • If Freelanty fails to deliver the agreed-upon services due to factors within our control, a partial refund may be considered, depending on the completed portion of the project.
  • Refunds will not be issued for dissatisfaction based on subjective preferences after the service has been completed according to the agreed-upon scope.

Each refund request will be reviewed on a case-by-case basis.

7.5 Late Payments

Timely payment is essential to maintain a healthy working relationship. In the event of late payments:

  • Freelanty reserves the right to charge a late payment fee of up to 5% of the outstanding amount per month.
  • Freelanty may suspend ongoing work or withhold final deliverables until payment is made in full.
  • If payment is not received within a reasonable period, Freelanty reserves the right to terminate the project and pursue legal action if necessary.

8. Confidentiality and Privacy

At Freelanty, we understand the importance of protecting our clients’ personal and business information. This section outlines our commitments to confidentiality and data privacy, ensuring the security of sensitive information shared with us.

8.1 Client Confidentiality

Freelanty values the trust clients place in us by sharing confidential information related to their projects, businesses, and personal data. We are committed to:

  • Keeping all client-provided information confidential and secure.
  • Not disclosing any sensitive information to third parties without the explicit consent of the client.
  • Using client information solely for the purpose of providing the agreed-upon services.

Confidential information includes, but is not limited to, business plans, marketing strategies, financial data, personal data, and proprietary materials. Freelanty will take all reasonable measures to ensure that such information is protected from unauthorized access or use.

8.2 Data Protection Practices

Freelanty follows strict data protection protocols to ensure that client data is handled securely. We adhere to relevant data protection regulations, including but not limited to:

  • General Data Protection Regulation (GDPR) (for clients based in the European Union).
  • California Consumer Privacy Act (CCPA) (for clients based in California).

These laws govern how we collect, store, and use personal data, and provide users with certain rights regarding their information. Freelanty is committed to ensuring full compliance with all applicable data protection laws.

8.3 Information Security

We take appropriate technical and organizational measures to protect the data we collect from unauthorized access, misuse, or disclosure. Our security practices include:

  • Encryption of sensitive data during transmission and storage.
  • Regular security audits to identify and address vulnerabilities.
  • Access controls to ensure only authorized personnel have access to confidential information.

While we strive to protect your data, no system can be guaranteed 100% secure. Freelanty cannot be held responsible for any unauthorized access beyond our control, but we will take immediate action to rectify any security breaches should they occur.

8.4 Third-Party Services

In some cases, Freelanty may use trusted third-party service providers to assist in delivering our services (e.g., payment processors, hosting providers, analytics tools). Any third-party providers used by Freelanty are carefully selected and must adhere to strict privacy and security standards. Freelanty is not responsible for the privacy practices of third parties, but we will only work with providers that demonstrate a commitment to protecting your data.

8.5 Privacy Policy

Our full Privacy Policy outlines how we collect, use, and protect client data in more detail. By using our services, you acknowledge that you have read and agree to the terms of our Privacy Policy. Clients are encouraged to review the Privacy Policy periodically to stay informed of any updates or changes.

9. Intellectual Property

Freelanty takes the protection of intellectual property (IP) seriously and expects clients to do the same. This section covers the ownership and use of intellectual property related to the services we provide and any content we create on behalf of our clients.

9.1 Ownership of Work

Unless otherwise agreed in writing, all intellectual property rights (IPR) for work created by Freelanty, including but not limited to:

  • Web designs, graphics, and logos.
  • Written content, blog posts, and marketing materials.
  • Video edits, animations, and visual effects.
  • Digital marketing campaigns and strategies.

Upon full payment for the services, Freelanty will transfer the ownership of the final deliverables to the client. However, Freelanty retains the right to showcase the work in portfolios, case studies, or for marketing purposes unless explicitly requested otherwise by the client.

9.2 Use of Third-Party Content

Freelanty may use third-party content such as stock images, templates, plugins, or open-source software as part of the services provided. The use of such content is governed by the licensing terms of the third-party providers. Freelanty ensures that all third-party content used is properly licensed or falls under fair use, but clients are also responsible for reviewing and understanding these terms.

9.3 Intellectual Property Infringement

Clients are responsible for ensuring that any content, materials, or instructions provided to Freelanty do not infringe upon the intellectual property rights of third parties. Clients agree to indemnify and hold Freelanty harmless from any claims arising from intellectual property violations.

If Freelanty becomes aware of any potential IP infringement during the course of a project, we will notify the client immediately and work to resolve the issue in compliance with the law.

9.4 Client Ownership vs Freelanty’s Rights

Upon project completion and full payment, clients will receive full ownership of the final deliverables. However, Freelanty retains ownership of any pre-existing IP, methodologies, templates, or tools used to complete the project. These remain the exclusive property of Freelanty and may be reused in other projects.

10. Illegal and Prohibited Services

Freelanty is committed to maintaining ethical business practices and adhering to legal standards. We do not support or provide services for illegal, unethical, or prohibited activities. This section outlines the types of services and activities we refuse to engage with.

10.1 Definition of Prohibited Services

Prohibited services include, but are not limited to:

  • Adult content, pornography, or escort services.
  • Illegal gambling or betting services.
  • Promotion of drugs or illegal substances.
  • Fraudulent or deceptive schemes (e.g., pyramid schemes, scams).
  • Promotion of violence, hate speech, or discrimination based on race, gender, religion, or sexual orientation.

Freelanty has a zero-tolerance policy for any services or requests that violate these prohibitions.

10.2 Activities Violating Laws and Regulations

Clients are responsible for ensuring that their projects comply with all applicable local, national, and international laws. Freelanty will not engage in or support any project that violates legal regulations, including but not limited to:

  • Copyright infringement or use of unauthorized content.
  • Privacy violations, including the unlawful collection or distribution of personal data.
  • The promotion of illegal activities or businesses.

If Freelanty identifies any aspect of a project that appears to be unlawful or unethical, we reserve the right to terminate the project and report the issue to the relevant authorities, if necessary.

10.3 Zero Tolerance Policy for Fraudulent Activities

Freelanty strictly prohibits any involvement in fraudulent activities, such as:

  • Identity theft or impersonation.
  • Financial fraud or money laundering.
  • False advertising or misrepresentation of products/services.

If Freelanty suspects any fraudulent behavior, we reserve the right to immediately terminate the project and suspend the client’s account without refund.

11. Objectionable Content and User Safety

Freelanty is dedicated to maintaining a safe and respectful environment for both our team and clients. We strictly prohibit any content that promotes harm, hatred, or discrimination. This section outlines our policies for handling objectionable content and ensuring user safety.

11.1 Prohibited Content

Clients are not permitted to request or submit any content that falls under the following categories:

  • Hate Speech: Content that promotes violence or discrimination based on race, gender, ethnicity, religion, sexual orientation, or other protected characteristics.
  • Violence: Graphic or threatening content that glorifies violence, harm, or abuse of any kind.
  • Illegal Activities: Content that encourages or promotes illegal actions, including but not limited to fraud, hacking, and the distribution of illegal substances.
  • Adult Content: Pornographic, sexually explicit, or offensive material of any kind.

Freelanty reserves the right to refuse, reject, or delete any project that contains objectionable content. We also reserve the right to terminate any client account that violates this policy.

11.2 Safe and Ethical Use of Services

Clients are expected to use Freelanty’s services in a manner that respects the rights and safety of others. You agree to:

  • Not engage in any harmful or disruptive behavior, including harassment or abuse toward Freelanty’s staff, contractors, or other clients.
  • Use the services only for lawful purposes that comply with all applicable laws and regulations.
  • Not misuse Freelanty’s services to spread malware, spam, or any other malicious content.

If we detect unsafe or unethical use of our services, Freelanty reserves the right to take necessary actions, including suspending or terminating services.

11.3 Client and User Safety Guidelines

Freelanty is committed to ensuring the safety of our users and the community. Clients are encouraged to report any inappropriate behavior, content, or safety concerns. Freelanty will take immediate action to investigate and address such issues, which may include:

  • Suspending or terminating the offending account.
  • Notifying the relevant authorities if illegal activities are detected.

Clients are responsible for safeguarding their own accounts and data by using strong passwords and following best security practices.

12. Violence and Unlawful Behavior

Freelanty has zero tolerance for violence or unlawful behavior. This section outlines our strict policies regarding these matters and the consequences for clients who engage in or promote such activities.

12.1 Prohibition Against Violent and Unlawful Acts

Freelanty prohibits any form of violent or unlawful behavior, whether within the scope of our services or in interactions with our team and platform. This includes, but is not limited to:

  • Physical Threats or Intimidation: Any threat of physical violence against individuals associated with Freelanty or other clients.
  • Cyberbullying and Harassment: Any form of online bullying, harassment, or abuse directed at Freelanty employees, contractors, or other users.
  • Unlawful Behavior: Participation in or promotion of illegal activities, including hacking, financial fraud, theft, or terrorism.

Freelanty reserves the right to report any violent or unlawful acts to the appropriate legal authorities and to terminate the client’s account without prior notice.

12.2 Reporting Mechanism for Violations

Clients and users are encouraged to report any form of violent or unlawful behavior directly to Freelanty through the designated support channels. All reports will be taken seriously and thoroughly investigated. Freelanty may take the following actions in response to reported violations:

  • Temporarily or permanently suspend the offending client’s account.
  • Terminate the project associated with the violation.
  • Report the incident to legal authorities where necessary.

12.3 Legal Consequences

Freelanty will not hesitate to pursue legal action against any individual or organization that engages in unlawful or violent behavior on our platform or in connection with our services. This includes seeking compensation for damages caused by such actions and collaborating with law enforcement in prosecuting offenders.

13. Termination of Services

Freelanty reserves the right to terminate services or client accounts under specific conditions. This section outlines the grounds for termination, the process involved, and the effects of such a termination on both parties.

13.1 Termination by Freelanty

Freelanty may terminate or suspend services or client accounts at its discretion, particularly under the following circumstances:

  • Breach of Terms: If a client violates any part of these Terms and Conditions, including failure to comply with payment obligations, ethical standards, or legal requirements.
  • Inappropriate Conduct: In cases of abusive, unethical, or harmful behavior towards Freelanty staff, contractors, or other clients.
  • Legal Violations: If a client engages in illegal activities or requests services that violate local or international laws.

Freelanty will notify the client in writing (via email or other formal communication) of the termination, including the reason for such action. Depending on the circumstances, termination may occur immediately or after providing the client with an opportunity to address the issue.

13.2 Termination by Client

Clients may terminate their relationship with Freelanty at any time by providing written notice. Any outstanding fees or payments for completed work or services will remain due upon termination. Freelanty will make reasonable efforts to deliver any completed portions of the project upon receipt of final payment.

13.3 Effect of Termination on Services

Upon termination:

  • All work and services provided by Freelanty will cease immediately unless otherwise agreed in writing.
  • Any outstanding payments will become due, and no further services will be provided until the balance is settled.
  • Any data, content, or deliverables that were part of the project may be transferred to the client, provided all outstanding payments have been made.

Termination of services does not waive any other rights or remedies either party may have under these Terms or applicable laws.

14. Limitation of Liability

Freelanty strives to deliver high-quality services to all clients, but it is important to define the limits of our liability in certain situations. This section outlines the extent of Freelanty’s responsibility and limits any liability for damages that may arise from the use of our services.

14.1 No Guarantees on Results

While Freelanty makes every effort to deliver outstanding results for each client, we do not guarantee specific outcomes such as:

  • Increases in website traffic or sales.
  • Higher search engine rankings.
  • Specific performance metrics for digital marketing or SEO.

The nature of online services and market conditions can vary, and Freelanty cannot be held responsible for factors beyond our control that may affect results.

14.2 Disclaimer of Warranties

Freelanty provides its services on an “as-is” and “as-available” basis, without any warranties, either expressed or implied. This includes, but is not limited to:

  • Warranties of merchantability or fitness for a particular purpose.
  • Warranties that the services will be uninterrupted, error-free, or free from defects.

Freelanty does not guarantee that any bugs or errors will be fixed, nor does it guarantee the accuracy of any information or advice provided as part of our services.

14.3 Limitation of Damages

To the fullest extent permitted by law, Freelanty and its affiliates, employees, contractors, or agents will not be liable for any indirect, incidental, punitive, or consequential damages arising out of or relating to the use of our services. This includes, but is not limited to:

  • Loss of profits, business opportunities, or anticipated savings.
  • Loss of data, goodwill, or reputation.
  • Costs associated with interruptions or delays in service.

Freelanty’s total liability for any claim arising out of or related to these Terms or the services provided will be limited to the total amount paid by the client for the specific project or service in question.

14.4 Limitation on Legal Claims

Any legal action against Freelanty must be initiated within one (1) year from the date the cause of action arose. After this period, any claims will be considered waived and time-barred.

15. Dispute Resolution

At Freelanty, we strive to maintain positive relationships with all clients, but in the event of a disagreement or dispute, we have processes in place to resolve such issues efficiently and fairly. This section outlines the mechanisms for resolving disputes between Freelanty and its clients.

15.1 Internal Resolution Procedures

In the event of a dispute, clients are encouraged to first contact Freelanty directly to resolve the issue. Our goal is to address concerns promptly and fairly. Clients can contact us through our support channels to raise any issues related to:

  • Service quality or deliverables.
  • Project timelines or revisions.
  • Payment or billing discrepancies.

Freelanty will review the dispute and respond within a reasonable timeframe, working with the client to find a mutually satisfactory solution.

15.2 Mediation and Arbitration

If a dispute cannot be resolved internally, both parties agree to attempt mediation as the next step. Mediation is a process in which a neutral third party helps facilitate a resolution. If mediation does not result in a resolution, the dispute may be referred to arbitration.

  • Arbitration: Any disputes arising from or related to these Terms or the services provided by Freelanty shall be settled by binding arbitration in accordance with the rules of a recognized arbitration body. Both parties agree to abide by the arbitrator’s decision, and arbitration shall take place in a mutually agreed location.

Arbitration provides a quicker and more cost-effective way to resolve disputes compared to litigation.

15.3 Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the jurisdiction in which Freelanty is registered. Any legal actions or proceedings related to a dispute will be brought exclusively in the courts of that jurisdiction, unless resolved through arbitration.

Both Freelanty and the client agree to submit to the personal jurisdiction of such courts and waive any objections to inconvenient forum or venue.

16. Force Majeure

Freelanty will not be held responsible for any failure to fulfill its obligations under these Terms due to unforeseen events beyond its reasonable control. This section outlines the conditions under which Freelanty may be excused from performance due to force majeure.

16.1 Unforeseeable Circumstances

A force majeure event includes, but is not limited to, the following:

  • Acts of God (e.g., natural disasters, earthquakes, floods).
  • War, riots, civil unrest, or acts of terrorism.
  • Government actions or restrictions, embargoes, or changes in regulations.
  • Power failures, internet outages, or interruptions in communication services.
  • Pandemics or epidemics.
  • Strikes, labor disputes, or work stoppages.

These events must be unforeseen, unavoidable, and outside of Freelanty’s control.

16.2 Liability in Events of Force Majeure

During a force majeure event, Freelanty will be excused from performing its obligations for the duration of the event and will not be liable for any delays, non-performance, or damages resulting from the force majeure.

  • Notification: Freelanty will make reasonable efforts to notify clients of the occurrence of a force majeure event and its expected impact on the project or service timeline.
  • Resumption of Services: Once the force majeure event has passed or conditions improve, Freelanty will make reasonable efforts to resume services as soon as possible.

If the force majeure event continues for an extended period, Freelanty and the client may discuss alternative solutions, such as project suspension or termination.

17. Amendments to Terms

Freelanty reserves the right to modify or update these Terms and Conditions at any time. This section outlines the circumstances under which the Terms may be amended and the obligations of both Freelanty and its clients in relation to such changes.

17.1 Right to Change Terms and Conditions

Freelanty may revise these Terms from time to time to reflect:

  • Changes in applicable laws and regulations.
  • Updates to our services, technologies, or processes.
  • Evolving industry standards or best practices.
  • Internal policies or operational improvements.

Any modifications will be made at Freelanty’s discretion, and the updated Terms will be posted on our website.

17.2 Notification of Changes

Clients will be notified of significant changes to the Terms through one or more of the following methods:

  • Email notifications to registered users.
  • Prominent notices on Freelanty’s website.
  • Direct notifications through the client portal.

Clients are responsible for reviewing any updates to the Terms. By continuing to use Freelanty’s services after changes are made, you acknowledge and agree to the revised Terms.

17.3 User’s Continued Use of Services as Acceptance

Continued use of Freelanty’s services following any modifications to these Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must cease using our services and contact us to terminate your account.

18. Contact Information

Freelanty is committed to providing transparent communication with our clients. This section provides the necessary contact information for inquiries, support, or any other communications related to our services or these Terms and Conditions.

18.1 How to Reach Freelanty for Queries

If you have any questions, concerns, or comments regarding these Terms and Conditions, or if you need support with any of Freelanty’s services, you can contact us through the following channels:

  • Email: support@freelanty.com
  • Phone: +880 1726-528363 (Mon-Fri, 9 AM – 5 PM PST)
  • Mailing Address:
    Freelanty Support Team
    462 Dania, Shonir Akhra
    Dhaka, Bangladesh.
 

18.2 Support Channels

For technical support or project-related inquiries, you can reach out via our designated support channels:

  • Client Portal: Log in to your account on Freelanty.com to submit a ticket or chat with our support team.
  • Live Chat: Available during business hours on our website for immediate assistance.
  • Emailsupport@freelanty.com

18.3 Address and Official Communication Methods

Any formal or legal communications should be sent to the above-listed mailing address. Please ensure that all written communications clearly indicate the nature of the inquiry, and include your client ID or reference number for faster resolution.

Freelanty strives to respond to all inquiries within 24 hours during business days.